MILWAUKEE
-- Nov 18, 2014 -- ARI Network Services, Inc. announced today that Briggs and
Stratton Corporation has launched ARI's PartStream® illustrated parts look-up on
its consumer-facing website at BriggsandStratton.com.
"We
strive to continue to improve the user experience on our website. We actively
solicit and review user feedback and in doing so, uncovered that our parts
lookup could use improvement," said Dave Cluka, Director of Customer
Experience at Briggs and Stratton. "We believe that PartStream® can not
only provide a better user experience, but also reduce the burden on our team
to maintain the previous, custom-built parts lookup tool."
The
launch of PartStream® builds upon a 15-year relationship with the manufacturer.
Briggs and Stratton also uses ARI's B2B electronic parts lookup application,
PartSmart Web®, as well as ARI's data publishing tool, PartSmart Data Manager®.
In addition, ARI provides Briggs and Stratton's dealer network with access to
parts catalogs for the manufacturer's complete brand portfolio through
PartSmart®, ARI's award-winning electronic parts lookup tool.
"We
welcome the opportunity to extend our relationship with Briggs and Stratton to
provide consumers with a better online parts lookup experience," said Roy
W. Olivier, President and CEO of ARI. "Identifying and ordering the right
part online can be frustrating, even for the most technically-savvy consumer.
We're confident that PartStream® will reduce frustration, improve
customer satisfaction and drive more online parts sales."
PartStream®
ARI's illustrated parts lookup solution, can easily be added to any existing
website to fuel eCommerce sales. Part numbers and descriptions are
automatically indexed for search engine optimization, making it easy for buyers
to find and purchase parts online.
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